Santa Monica Auto Glass
1507 7th St, Suite 342 Santa Monica, CA 90401
Set up in 2005. We've been in enterprise since 2005 and We've provided superb customer support and merchandise at any time considering the fact that. Give us a phone right now. Fulfill the Supervisor
There are lots of damaging opinions, but They are really Just about all about scheduling and cancellations. I Individually haven't experienced that challenge, but I'm not indicating others didn't. I scheduled the very first two on the Saturday Once i was likely to be property anyway. Whenever they cancelled or ended up late What exactly. And It truly is worthy of conserving pretty much greater than $one hundred (some quotations were $300-$five hundred greater)
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I named the company for per week straight to speak to them over it and got a dismissive "yeah yeah the supervisor and technician will get in touch with you again". Half of the staff I talked to failed to even ask for my telephone number. Naturally not a soul ever called me again, and Once i eventually obtained a keep of somebody, they advised me that there was nothing they may do, I could not show my dashboard was not cracked in advance of, and also to "go in advance" and sue them if I wanted. In the end, the 1 star is for his or her dreadful customer care. That being mentioned, the windshield alternative by itself was good (to this point) and so they do Have got a lifetime guarantee on glass defects.
2. Right after I gave him the 12 here months, make and product of my vehicle and spelled out that the entrance passenger window was broken, he located the appropriate part and gave me a cost for equally the OEM (Unique Products) and Aftermarket (Generic 3rd Party) glass.
today friday at 4pm, my rear watch mirror became detached and i phoned Oscar to check out if he could support......This is when the services turned Remarkable.....in forty five minutes my mirror was re-connected for free of charge and even a tip was declined !!!
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I went in for brake pad alternative plus they located that I required to replace the rotors. I think the past position I obtained my brakes accomplished may need…
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Hopefully I under no circumstances have to replace a windshield again but if I ever must I am for sure heading with TopShop Santa Monica. Why would I travel some other place and spend 2 times the price and 2 times my time for something which might be so less expensive and much more economical. The support is great! I remarkably suggest!
It had been only months afterwards because it is a back again doorway I hardly use simply because we push my son in one other vehicle. It had been basically HANGING down. I only 'inspected' a closed door and also a window likely up and down from the entrance seat at the rear of the wheel etc (my negative) but this was a shotty career. Certainly rate is astounding, DO be adaptable as Oscar is often MIA but one hundred sixty five v 300 and up estimates was excellent. DO INSPECT THEIR Function Cautiously when finished. That staying claimed, they vacuumed broken glass from my automobile and they WERE personable but person if the corporate reads these 'Obtain your crap jointly' ala specifics and customer service. Read more Was this evaluate …?
We calculate the general star rating using only reviews that our automated program now endorses. Find out more. Textual content to Mobile phone
This area has the worst customer support! Even in excess of the mobile phone they have been challenging... I was speaking to Alex. I used to be making an attempt to discover exactly where they were Found plus they refused to supply me a physical handle.
A single time he had to drive it back a day the other he pushed it an hour. He gave me a reduction when it absolutely was pushed again on a daily basis. He does good get the job done, is cleanse and helpful but conversation is usually a problem sometimes together with his scheduling. I will nonetheless use him because his costs are great.